Contact Us

At McCaig Institute Bone & Joint Health, we greatly appreciate your interest in our groundbreaking work. We believe strongly in the power of communication, inviting our visitors to reach out, make inquiries, offer suggestions, or simply share your thoughts.

Each message we receive is valued, providing us with unique insights and opportunities to better our efforts in advancing health and medical research through innovation and collaboration. We sincerely look forward to hearing from you.

Contact Information

We offer several ways for you to connect with us. Our team is ready and eager to assist you, answer your queries, and provide you with the information you need. Your voice matters to us and we are committed to ensuring a smooth communication process.

For any inquiries, comments, or feedback, you can reach us via email at info@mccaiginstitute.com. We recommend using this method for detailed inquiries or when you require comprehensive responses. Please note, we currently do not offer phone support.

Contact Form Instructions

If you prefer, you can also use our contact form to get in touch with us. When filling out the form, please provide as much detail as possible. This will help us better understand your inquiry and provide you with a more comprehensive response.

Once you submit your form, our team will process your request. We aim to respond to all inquiries within 24-48 hours during our business days. Our goal is to deal with your queries efficiently and effectively, ensuring you receive the best support possible.

Business Hours

We are committed to providing timely and effective communication. Our business hours are Monday to Friday from 9:00 AM to 6:00 PM Eastern Standard Time (EST). During this time, our team is fully available to receive and respond to your inquiries.

If you reach out to us outside of these hours, your message will be received and processed the following business day. We assure you that all inquiries are important to us and will be addressed as quickly as possible.

Response Time Expectations

We understand how important prompt replies are to our visitors. We typically respond within 24-48 hours during our business days. However, please note that the response time could vary depending on the nature and complexity of your inquiry.

For urgent inquiries, we highly recommend sending an email with 'URGENT' in the subject line. For non-urgent inquiries, if you have not received a response within 48 hours, please do not hesitate to send a follow-up email. We appreciate your patience and understanding.

Alternative Contact Methods

Should you wish to explore other ways to connect with us, we invite you to follow us on our social media channels. These platforms provide a space for you to engage with our team, stay updated on the latest news, and be a part of our online community.

We also welcome you to visit us at our institute for an in-person meeting. Please email us to schedule an appointment. We are always eager to meet our visitors and provide any assistance you may need.